RETURNS & REFUNDS



RETURN / REFUND POLICY

We are happy to answer any questions related to our products but are unable to process any returns, exchanges or refunds for any product purchased on or outside of ahsadesigns.com


There will be no refunds in any case, without any exceptions. Please reach out to us using our contact number or email us directly within 3 days of receiving the piece to report a problem.

  • We have a 3-day return policy, which means you have 3 days after receiving your item to request a return/exchange.
  • You can only return the product in case of any damage to the product.
  • To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
  • To start a return, you can contact us at ahsadesigns@gmail.com. Please note that returns will need to be sent to the following address: 302, Iscon Arcade, CG Road, Ahmedabad - 380006.
  • If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
  • You can always contact us for any return questions at ahsadesigns@gmail.com.

Given the nature of our products, we reserve sole discretion to provide resolution as we deem fit. Every return or exchange request is treated as an individual case.

 

 

PRE-ORDERS AND CUSTOMIZED ORDERS

Pre-orders and custom orders will require full payment at the time of order confirmation.

There will be no return/exchange/replacement on pre-orders or customised orders.

 

REFUNDS

We do not provide refunds on normal returns , you will be provided with a Credit note of the total amount which you can redeem on further shopping. In special cases we will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 


If more than 15 business days have passed since we’ve approved your return, please contact us at ahsadesigns@gmail.com.

 

AHSA

302, Iscon Arcade, Swagat Cross Road,

C G Road, Ellisbridge, 380006

Ahmedabad GJ, India

+919327007604

ahsadesigns@gmail.com